In Right Tack's interactions with professional services firms, their clients, other consultants, membership bodies, and market commentators a number of key issues/themes emerge. We also keep an eye on developments in other parts of the world (in particular Australia, Europe and the US) which are likely to impact New Zealand firms. We publish our views on issues/themes and developments in occasional briefing papers. ► Bite-sized practical hints We publish a free monthly email which provides bite-sized practical hints which are drawn from our years of experience working with professional services firms and dealing with clients of all shapes and sizes. The objective is to give interested professionals something quick to read and tangible to think about (or be reminded of), that they can apply to their daily working lives. August 2010 How should accountancy firms deal with their clients when they are subject to adverse publicity? How important is a law firm's website to it's clients? How should accountancy firms deal with their clients when they are subject to adverse publicity? In this month’s email we offer bite-sized practical hints that in our experience have worked. How important is a law firm's website to it's clients? There has been research into this. In this month's email we offer bite-sized hints that we have distilled from that research and our experience. If you would like to receive the full ‘Bite-sized practical hints’ email, contact us and ask to go on the mailing list. |
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